Shipping policy

Shipping Policy:

Products are shipped to the address provided by the customer during the ordering process. Please note that we cannot deliver to hotels or P.O. boxes.

Delivery times listed on the website are estimates based on average processing and shipping times. To ensure these deadlines are met, please make sure your shipping address is complete and accurate, including street number, building name, floor number, access codes, and intercom numbers if applicable.

Fashionluxe will keep you informed of your order’s progress.

Damaged Deliveries:
If your order arrives damaged (e.g., open package, missing products), please notify both the carrier and Fashionluxe within 3 days of receiving your product. You can reach us via email or other communication methods.

Fashionluxe is not responsible for any delays caused by circumstances beyond our control.

Processing Time:

Please allow 2-3 business days for order processing.

Delivery Time:

Once processed, orders within the U.S. will be delivered in 4-7 business days.

International Shipping:

Fashionluxe offers worldwide shipping upon request. Please contact support@thefashionluxe.com for details.

Shipping rates may vary based on your location, including shipping costs and local taxes.

Order Tracking:

Every order includes a tracking number, which will be provided when your order ships.

If you cannot find your tracking number, please contact us at support@thefashionluxe.com.

Our Shipping Address: Fashionluxe
209 3rd Avenue, Edwardsville, Illinois, 62025
+1 (716) 866-5221